FAQ

American Carpet Wholesalers is located in Dalton, Georgia, the Carpet Capital of the world. Our staff consists of highly experienced floor covering professionals. We were a 2007 Honoree of Inc. magazine as one of the top privately held corporations in America. Incorporated since 2000, online since 2002.

Read the reviews left by our customers — they give a clear indication of how we conduct business.

You can contact us by email, telephone, or visit our store. We do not hide our identity and believe transparency builds trust and repeat business.

Carpet pricing varies based on quantity, shipping state, and oil price changes. Some manufacturers also restrict publicly displayed pricing. If no price is shown, it usually means we can offer a lower price over the phone.

In most cases yes, but some items are non-returnable. If the wrong item was sent by us or the manufacturer, we cover all costs. Returned material must be unopened and unaltered.

Yes, if minimum return sizes are met. You are responsible for return freight. Only unopened, undamaged boxes can be accepted.

Yes — but only from Local, State, and Federal Government agencies.

Yes — pickups are available Monday–Friday, 8:30 AM to 5:30 PM. Shipping is free for pickup, but Georgia Sales Tax applies for non-interstate orders.